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Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Cava, Roberta (Author). Cava, Roberta Difficult people. (Added Author).
Book  - 2004
158.26 Cav
1 copy / 0 on hold
Place Hold

Available Copies by Location

Location
Victoria Available

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Subject
Interpersonal communication.
Work > Psychological aspects.
Interpersonal conflict.
  • ISBN: 1552635740
  • Physical Description print
    viii, 224 pages
  • Edition Rev. ed.
  • Publisher Toronto : Key Porter Books, [2004]

Content descriptions

General Note:
Original ed. published as: Difficult people.
Bibliography, etc. Note: Includes bibliographical references (pages 219-220) and index.
Immediate Source of Acquisition Note:
LSC 22.95