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Book cover

Hug your haters : how to embrace complaints and keep your customers

Baer, Jay 1969- (Author).
Book  - 2016
658.812 Bae
2 copies / 0 on hold
Place Hold

Available Copies by Location

Location
Victoria Available
Victoria Available

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Subject
Customer relations.
Consumer complaints.
Marketing.
  • ISBN: 1101980672
  • ISBN: 9781101980675
  • Physical Description print
    xiii, 219 pages : illustrations
  • Publisher New York, New York : Portfolio/Penguin, [2016]

Content descriptions

General Note:
Includes fold-out colour poster.
Bibliography, etc. Note: Includes bibliographical references, Internet addresses and index.
Immediate Source of Acquisition Note:
LSC 35.00