The customer rules : the 39 essential rules for delivering sensational service Cockerell, Lee. Book - 2013 658.812 Coc Location Collection Call number Victoria Adult 658.812 Coc Available Place Hold
Be your customer's hero : real-world tips & techniques for the service front lines Toporek, Adam. Book - 2015 658.812 Top Location Collection Call number Victoria Adult 658.812 Top Available Place Hold
The power of foursquare : 7 innovative ways to get your customers to check in wherever they are Gallo, Carmine. Book - 2012 658.872 Gal Location Collection Call number Victoria Adult 658.872 Gal Available Place Hold