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System error : where big tech went wrong and how we can reboot

Reich, Rob (Author). Sahami, Mehran. (Added Author). Weinstein, Jeremy M. (Added Author).

In no more than the blink of an eye, a naïve optimism about technology's liberating potential has given way to a dystopian obsession with biased algorithms, surveillance capitalism, and job-displacing robots. Yet too few of us see any alternative to accepting the onward march of technology. We have simply accepted a technological future designed for us by technologists, the venture capitalists who fund them, and the politicians who give them free rein.It doesn't need to be this way.System Error exposes the root of our current predicament: how big tech's relentless focus on optimization is driving a future that reinforces discrimination, erodes privacy, displaces workers, and pollutes the information we get. This optimization mindset substitutes what companies care about for the values that we as a democratic society might choose to prioritize. Well-intentioned optimizers fail to measure all that is meaningful and, when their creative disruptions achieve great scale, they impose their values upon the rest of us.Armed with an understanding of how technologists think and exercise their power, three Stanford professors-a philosopher working at the intersection of tech and ethics, a political scientist who served under Obama, and the director of the undergraduate Computer Science program at Stanford (also an early Google engineer)-reveal how we can hold that power to account.Troubled by the values that permeate the university's student body and its culture, they worked together to chart a new path forward, creating a popular course to transform how tomorrow's technologists approach their profession. Now, as the dominance of big tech becomes an explosive societal conundrum, they share their provocative insights and concrete solutions to help everyone understand what is happening, what is at stake, and what we can do to control technology instead of letting it control us.

Book  - 2021
303.48 Rei
1 copy / 0 on hold

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Victoria Available
  • ISBN: 9780063064881
  • Physical Description print
    xxxii, 319 pages ; 24 cm
  • Edition First edition.
  • Publisher [Place of publication not identified] : [publisher not identified], 2021.

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Bibliography, etc. Note: Includes bibliographical references and index.

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Syndetic Solutions - Kirkus Review for ISBN Number 9780063064881
System Error : Where Big Tech Went Wrong and How We Can Reboot
System Error : Where Big Tech Went Wrong and How We Can Reboot
by Reich, Rob; Sahami, Mehran; Weinstein, Jeremy M.
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Kirkus Review

System Error : Where Big Tech Went Wrong and How We Can Reboot

Kirkus Reviews


Copyright (c) Kirkus Reviews, used with permission.

The technological future promises to be a dark one--unless, as the authors insist, technology is pressed into the service of doing no harm, as once promised. Media technology often taps the worst in our instincts, driving misinformation, exploiting gullibility, and even inciting violence. The authors, Stanford professors and longtime familiars in Silicon Valley, assert that the owners and operators of Facebook, Google, Amazon, and others have wrought more ill than good on many fronts: As engineers, they lack knowledge of public policy; as influencers of public policy, such as they understand it, they tend to a hands-off view that resists government intervention; as systems thinkers, they tend to despise democracy and instead, their demand for independence taken fully into account, to favor a technocratic view. Indeed, in one interesting thought experiment, a number of Silicon Valley leaders were asked what sort of society they might form if given the power to do so. They answered that they'd want a big patch of land, preferably an island, and certainly not a democracy as the form of government. Said one, "To optimize for science, we need a beneficent technocrat in charge. Democracy is too slow, and it holds science back." As such, it's no wonder that big tech has allowed for the amplification of anti-democratic views that go from the Ayn Rand--ian to the neofascist. In accessible prose, the authors argue that social media--wrought social engineering must be curbed. Along the way, they examine the effects--sometimes beneficial, mostly not--of algorithmic decision-making, which some enthusiasts argue will one day make lawyers and doctors redundant. The authors insist that such decision-making must be transparent, auditable, and accountable to norms of due process. In this illuminating account, they even offer a few rays of hope--e.g., actual hate speech on the web is surprisingly rare. Of course, they add, rare or not, it can lead to horrible behavior. Of interest to futurists and civil libertarians alike. Copyright (c) Kirkus Reviews, used with permission.

Syndetic Solutions - Publishers Weekly Review for ISBN Number 9780063064881
System Error : Where Big Tech Went Wrong and How We Can Reboot
System Error : Where Big Tech Went Wrong and How We Can Reboot
by Reich, Rob; Sahami, Mehran; Weinstein, Jeremy M.
Rate this title:
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Publishers Weekly Review

System Error : Where Big Tech Went Wrong and How We Can Reboot

Publishers Weekly


(c) Copyright PWxyz, LLC. All rights reserved

Philosopher Reich (Just Giving), computer scientist Sahami, and Stanford professor of political science Weinstein offer in this timely survey tips for how to "exercise our agency, reinvigorate our democracy, and direct the digital revolution to serve our best interests." Opening with the January 6 Capitol riots, the authors showcase the tension that marks society's relationship with technology--social media was used to foment distrust in election results, and the leaders of Facebook and Twitter later leveraged immense power when they banned Donald Trump from their platforms. The authors explore major issues that they posit society needs to grapple with: the rise in the outsourcing of decision-making to algorithms, the immense amount of user data collected by tech companies, increasing automation, and the proliferation of hate speech and disinformation online. Their suggestions for how the country might better balance democracy and technology are evenhanded and nuanced: "A far more aggressive commitment to a right to data protection, alongside government agencies capable of enforcing that right, should be the first critical check on corporate power." Never falling into the trap of offering easy answers over deep analysis, this study is worth a look for readers worried about the outsize influence of technology on their lives and society. (Sept.)